After the online course started, the boarding team was busy again. Many students met with difficulties due to this outbreak. For example, because some just returned from abroad, they didn't have any electronic devices to participate in the online class during the quarantine period. There are also students were living abroad, whose schedule was in conflict with the time of online classes because of the time difference. Some parents mentioned on the phone that they would like teachers to help their children not to relax too much. All these problems were reported to the boarding team, and then to the academic team and other departments for discussion and solution. For parents and students, house parents are the first people they think of when facing difficulties, as well as the bridge between home and school.
At the same time, due to the epidemic, the distance of the parents and children were forced to close, which inevitably leads to conflicts when the they are not good at communication. So they turned to the house parents for help. They are the most professional "mediators" who can understand the feelings of both sides, help them think from different angles, and find a balance in communication. Because living with students for a long time and understanding each child's personality, house parents can empathize with students' feelings and help parents learn how to communicate with children. Respect, understanding and support are the keys to students ’life in Lucton.